Italian Speaking Customer Service for Automotive Industry - Remote Greece

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a motivated and enthusiastic Italian Speaking Customer Service Representative to join our dynamic team, specializing in the automotive industry. This is a remote position based in Greece, offering you the flexibility to work from the comfort of your own home while being part of a vibrant team. As a Customer Service Representative, you will play a crucial role in supporting our clients and their customers by delivering exceptional service and maintaining strong relationships. You will have the opportunity to assist clients with inquiries, resolve issues, and provide detailed product information in Italian. This role requires excellent communication skills, a passion for helping others, and a keen interest in the automotive industry. At The House of Mercier, our mission is to connect talented individuals with the right opportunities, and we believe that your contribution could make a significant difference in the lives of our clients and their customers. If you are looking for an opportunity to grow within a supportive environment and have a passion for customer service, we would love to hear from you.

Responsibilities

• Provide outstanding customer service to clients in Italian via phone, email, and chat.
• Assist customers with inquiries related to automotive products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain a thorough knowledge of company products and services to provide effective support.
• Document customer interactions and feedback in the company CRM system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Achieve individual and team performance goals while ensuring compliance with company policies.

• Fluent in Italian, both written and spoken; proficiency in English is a plus.
• Previous experience in customer service, preferably in the automotive industry.
• Strong communication and interpersonal skills to effectively engage with customers.
• Ability to work independently and manage time efficiently in a remote environment.
• Problem-solving skills and the ability to think critically under pressure.
• Familiarity with CRM software and effective use of technology in a remote work setting.
• A passion for the automotive industry and commitment to providing exceptional customer service.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...