Director, Business Development (Health System Sales)

The Director of Business Development reports directly to the Vice President, Strategic Growth and is responsible for the achievement of growth goals via the development of solutions and partnerships with an ever-evolving variety of healthcare ecosystem players, including but not limited to health systems, provider/specialty groups, employers, public sector entities and more. The Director must be an accountable and inspirational business development leader. The successful candidate must employ an entrepreneurial spirit and embody a sense of urgency around desire to transform care delivery. Our solutions are broad and expanding, so the ideal candidate must be a creative, aggressive, dynamic and most importantly, have a demonstrated ability to drive new markets and build segments through innovative partnerships.

Given its versatile industry position, DispatchHealth is pursuing multiple growth channels and this role will enable an experienced business development leader to bring insight and expertise to fuel smart, strategic growth. The company is pursuing a focused expansion plan over the next 24 months and this commercial function will be critical to driving the company’s success. This leader will work closely with the Vice President, Strategic Growth to achieve business development goals that help shape current and future business solutions and partnerships. This leader will also become a trusted partner of the cross functional leadership team to ensure transparency and to foster buy-in along the partnership development process.

Key Responsibilities will Include:

• Generate revenue growth and achieve sales goals by developing, managing, and closing a pipeline of new partner opportunities, primarily focused on health systems but potential to work across risk bearing provider/specialty groups, employers, public sector entities and more.
• Utilize a consultative approach to understand key partner needs and present effective and compelling proposals via collaboration with key internal stakeholders within DispatchHealth.
• Negotiate and close key partner agreements with executive decision makers
• Size market opportunities and propose frameworks for rapidly evaluating go/no-go decisions on sales opportunities. These recommendations could include both traditional and innovative pricing strategies (including risk-sharing and others).
• Collaborate with the VP of Strategic Growth and other key leaders to develop and implement effective go to market strategies and plans for the Provider Business. This includes ensuring a coordinated effort around product strategy, positioning, and communication.
• Partner with the Partner Success (Account Management) team leads and Operations to ensure business case assumptions are aligned with the company’s core capabilities.
• Provide insight and recommendations to executive team about market opportunities, product innovations and partnership strategies to accelerate growth and market adoption.
• Contribute to annual strategy and budget planning for the Commercial Business as requested
• As needed, provide subject matter expertise assist in the development of new provider focused solutions, services, segments, and business cases.

Expectations

• Bring curiosity, critical thinking, excitement, hunger, and drive to help advance Dispatch’s mission and growth through existing and new partnership models and approaches.  
• Entrepreneurial mindset – ability to work in a high-growth, rapidly evolving, dynamic environment with a propensity for positivity and an energy to take on a variety of initiatives.
• Collaborate with compassion and demonstrate the ability to bring internal stakeholders and partners together to work rapidly to develop solutions without complete information.
• Create positive, long-standing partner relationships for DispatchHealth, built on integrity and trust.
• Be adept at swiveling between big picture strategy and focused, detailed discussions.
• Demonstrate accountability for results and a mentality to win as a team with an emphasis on rapidly identifying and solving issues that hinder success.
• Be transformative and situational in leadership approach and daily interactions.
• Practice open, transparent, and collaborative communication.
• Provide detailed follow up and demonstrate process management ability.
• Open to receiving and providing direct, informed feedback.

Qualifications may include:

• 10+ years of relevant experience including 5+ years of sales excellence in tech enabled and/or provider related health care services to health systems, employers, and/or virtual care companies.
• Track record of success in sales goal achievement in past organizations
• Have existing relationships with executives at health systems, employers and/or virtual care companies to accelerate business development opportunities
• Advanced understanding of value-based care, payer strategies and deal structures that align interests and drive mutual performance.
• Expertise in deal development, strategy and contracting, with a propensity for rapidly iterating on partnership structures in a hyper growth environment.
• Experience building trust with senior-level executives at health care organizations and technology companies.
• Strong executive presence and highly developed cross-functional communication and collaboration skills.
• Strategic thinker who can succinctly evaluate variables and provide clear recommendations for both internal and external stakeholders.
• Willingness to travel (US Only)
• Proficient use of MS work applications (PowerPoint, Word, Excel)

About DispatchHealth, Professional Portable X-Ray (PPX), and Dynamic Mobile Imaging (DMI) DispatchHealth is building the world’s largest in-home care system to deliver trusted and compassionate care to all. DispatchHealth offers on-demand acute care and an advanced level of medical care for people of all ages in the comfort of their own homes. DispatchHealth’s emergency medicine and internal medicine trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems, EMS, employer groups, and others to deliver care in the home to reduce unnecessary emergency room visits, hospital stays and readmissions. Acute Care medical teams are available seven days a week, evenings, and holidays and can be requested online or a quick phone call. DMI and PPX radiologic technologists travel locally to diagnose patients in their own homes or at a facility. As the premiere provider of portable digital x-rays, ultrasounds, EKGs, holter monitors, echocardiograms, and dopplers we pride ourselves on having superior digital technology which allow for expedited care. Home health care services are becoming increasingly common, and this is a great opportunity to become part of one of the fastest growing mobile imaging companies in the country.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave. 

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

Our Vision

Building the world's largest in-home care system.

Our Values are embodied in The DispatchWay

• Courage to advocate for our patients and each other
• Innovation to trailblaze a new path for healthcare
• Integrity to create a respectful and inclusive environment
• Compassion to provide quality, safe and excellent care

Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook, X, and YouTube to learn more.

Applications are being accepted for this role for at least 3 days after the posting date or once we receive a sufficient number of qualified candidates.