About Us
AO Global Life is a leading provider of financial and life insurance solutions, committed to protecting families and securing their future. We take pride in delivering top-tier customer service and ensuring our clients receive the best possible support for their needs.
We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic team. In this role, you will be responsible for handling client inquiries, providing product information, resolving concerns, and ensuring a seamless customer experience.
Respond promptly to customer inquiries via phone, email, and chat.
Provide accurate information about AO Global Life’s products and services.
Assist customers in policy management, claims processing, and account updates.
Resolve customer complaints professionally and efficiently.
Maintain records of customer interactions and transactions.
Work collaboratively with other departments to enhance customer satisfaction.
Previous customer service experience preferred but not required.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and work in a fast-paced environment.
Proficiency in using customer service software and CRM systems is a plus.
A positive attitude with a passion for helping customers.
Competitive salary with performance-based incentives.
Comprehensive training and career development opportunities.
Flexible work schedule (remote opportunities available).
Health, dental, and vision insurance options.
Supportive and inclusive team environment.
If you are passionate about customer service and eager to make a difference, we would love to hear from you. Join AO Global Life and be part of a company that values excellence, integrity, and customer satisfaction!