Customer Service Associate [Intermediate English | Wort at Home]

At Teleperformance, we are looking for talents who want to develop professionally with us; If you have the facility to hold a conversation in English and want to work in a telecommunications company certified in Great Place to Work 2023 as one of the best company to work for in Peru, apply and be part of our Customer Service staff!

Our company:

• We are certified as well as one of the best companies in Peru for women, millennials and to work from home.
• TP is certified as one of the best 25 companies to work worldwide, according to Great Place to Work and Fortune.
• We are present in 95 countries, and we are a team of over 500 thousand employees worldwide.

What you’ll do as a Customer Service Associate:

• Respond to all customer inquiries.  
• Provide excellent customer service by being a good listener.  
• Work with confidential customer information while treating it sensitively.  
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.  
• Keep a constant working knowledge of our client’s products, services, and promotions.  

Who are you? 

• A high school graduate (must have a diploma or certificate). 
• Someone with an Intermediate English level and excellent communication skills.
• A person who is polite and empathic at the same time. Someone who can put themselves in somebody else's shoes to understand their feelings or thoughts. 
• Someone who knows how to solve problems most positively. 
• Someone who sees the big picture but also the tiny details. 
• A person with no experience but with a proactive and confident attitude. 

Enjoy: 

• Available to Work from Home (Perú).

• Paid training from day one.
• Available to work night shift.
• Salary of S/. 1,700 + 15% performance variable + S/.40 for internet bonus
• Work 48 hours weekly from Monday to Sunday | 1 day off
• Afternoon | Night | Early morning shift

Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro