DescriptionPatrique Mercier Recruitment is excited to present a remarkable opportunity for German-speaking professionals eager to boost their careers in customer service while enjoying the beautiful landscapes and vibrant culture of Greece. We specialize in connecting talented individuals with multilingual job opportunities around the globe, and this role is an excellent chance to immerse yourself in an enriching work environment. As a customer service representative, you will engage with German-speaking clients, providing them with top-notch support and ensuring their needs are met efficiently. This position not only promises a rewarding professional journey but also offers the chance to experience the exquisite lifestyle that Greece has to offer. If you are passionate about delivering exceptional service and are ready for an exciting career adventure, Patrique Mercier Recruitment is here to guide you every step of the way!
Responsibilities
- Provide excellent customer service support to German-speaking clients via phone, email, and chat.
- Address and resolve customer inquiries, concerns, and requests effectively and promptly.
- Guide customers on product-related questions and provide them with tailored solutions.
- Keep accurate records of customer interactions and transactions in the company database.
- Collaborate with team members to improve customer experience and identify areas for enhancement.
- Stay updated on company products and services to offer accurate and helpful information.
- Deliver feedback to management regarding customer trends and potential service improvements.
Requirements - Fluency in German (both written and spoken) is mandatory; proficiency in English is a plus.
- Experience in customer service or a similar role is desirable.
- Strong communication skills to effectively engage with customers.
- Adept at problem-solving and managing customer complaints with a positive attitude.
- Familiarity with customer service software and tools is beneficial.
- Ability to work in a fast-paced environment and handle multiple responsibilities.
- Willingness to relocate to Greece and adapt to a new and exciting culture.
Benefits - Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )