DescriptionImagine working from the comfort of your own home while enjoying sunny Greece as your backdrop! DailyStaffWorks Germany is providing a unique opportunity for Danish speakers to join our team as a Customer Service Agent. Work remotely, create your own schedule, and still be a part of a vibrant team dedicated to delivering excellent service.
What We Offer:
- ✨ Remote Work: Enjoy the flexibility of working from home, allowing you to balance your professional and personal life.
- ☀️ Beautiful Environment: While at home, you can immerse yourself in the sunny weather and culture of Greece whenever you have a chance!
- ✖ Comprehensive Training: We provide full training to equip you with the necessary skills to succeed in your role.
- ✈️ Career Advancement: Join a company that encourages growth and development, offering various opportunities for career progression.
Your Role:
You will be the first point of contact for our Danish-speaking customers, assisting them with inquiries and providing top-notch support. Your main tasks will include:
- Handling customer inquiries via phone, email, and chat in a friendly and professional manner.
- Resolving issues and offering solutions that enhance customer satisfaction.
- Maintaining a positive and helpful attitude throughout each interaction.
- Contributing to team discussions to improve service delivery.
RequirementsWhat You Need to Succeed:
- Fluent in Danish and English (both written and verbal).
- Previous customer service experience is a plus but not mandatory.
- Comfortable with technology and proficient in using computers and applications.
- Strong communication skills: able to listen attentively and convey information clearly.
- A proactive and positive approach to problem-solving.
- Ability to work independently and manage your own time effectively.
BenefitsWe Offer:
- Work from your own home in Greece
- Get 2 extra salaries per year (total of 14 salaries)
- Performance bonuses
- Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
- Relocation package (flight, airport pickup, and accomodation)
- Health insurance
- Real estate agent on our account to help you find an apartment
- Assistance in opening a Greek bank account, tax paperwork