Remote-WFH Customer Service Professional

JOB DESCRIPTION

YOU MAKE YOUR OWN SCHEDULE- 1099 CONTRACT POSITION

COMPLETE FIRST & FOLLOW THE ONBOARDING STEPS BELOW

Answer incoming calls from customers to take orders, answer inquires and questions, handle complaints, troubleshoot problems, and provide product information.

Education and Experience

• high school diploma or equivalent

• proficient in computer applications

• knowledge of customer service principles and practices

• some experience in a call center service 

MUST HAVE

• PC/Laptop
• Headset
• Hard Wired Internet
• Pass a background Check ($30)
• Quite Place To Work

BEFORE WE PROCESS YOUR APPLICATION YOU MUST BE ACCEPTED AS AN AGENT WITH OUR COMPANY. TO DO SO PLEASE FOLLOW THE STEPS BELOW!

STEP 1

• https://link.arise.com
• Start your account, when it asks for a referral code- ENTER (3449185)

STEP 2

• When it asks which contractor type, choose service partner and enter (880541638-FEIN#) Stokes Management & Solutions

Once your Approved IT SHOULD SAY PENDING, this will ensure youre registered properly.

STEP 3

• Text DONE TO 470-227-1699 WITH YOUR FULL NAME

YOU WILL THEN BE APPROVED THROUGH THE COMPANY AND CAN PROCEED WITH SIGNING YOUR CONTRACT DOCUMENTS. ONCE DOCUMENTS ARE SIGNED THERE WILL BE A BASIC ASSESSMENT TO COMPLETE (dont let this scare you, its very basic). It will take 24 hours after you have completed your assessment for Arise to link it to your account.

VERY IMPORTANT: If you do not have equipment to start, we partner with a company that offers very affordable equipment as well as payment plans. Click the link here to purchase

https://wahequipmentsolutions.com/smsstaffing

This position is totally REMOTE.  Training 2-4 weeks.  You must have your own equipment.  Background check required, as you will deal with clients personal information.  

www.sms-staffing.com