If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands
We are looking for Dutch speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
- Be the primary point of contact for customer requests, representing one of the worlds most esteemed car brands
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise addressing customers concerns in a professional and timely manner
- Turn every customer into a happy customer!
- Enjoy your time in Greece
What you will bring:
- Fluency in Dutch
- Very good use of English both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative will be considered an asset
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity.
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