We are looking for a Customer Service Representative who speaks Greek and English to join our Customer Support Team. You will be working for our client, one of the biggest online accommodation providers worldwide. If you have excellent English language skills (verbal and written), strong communication and administration skills, customer-focused approach, attentiveness, positive attitude, and relevant permit to work in Greece then this job might be for you. 

•         Handling incoming phone calls and emails from the website users
•         Acting as an intermediary between the customers and accommodations
•         Managing reservations, special requests and complaints and finding solutions to website users´ inquiries

•        Excellent written and verbal language skills in Greek and English (at least C1)
•         Strong customer service focus
•        Prior work experience in a customer service/service/sales organization is appreciated
•        Excellent written and verbal communication skills
•        Basic computer knowledge
•        Ability to work in a team
•        Ability to work in shifts
•        Punctuality and attention to details
•       Problem solving capabilities

•         Competitive salary
•         Flexible working in a shifting schedule – 8 working hours per day between 8:30-21:00 – 40 hours per week
•         Full training
•         Supportive team and friendly environment
•         Possibility to gain working experience and career opportunities
•         Work from home, anywhere within Greece
•         Health benefits and work-life balance
•         Wellbeing – Feel good activities
•         Performance bonus every month
•         Fixed term Contact

| Tsimiski 43, Thessaloniki ,Greece | https://jobs.majorel.com/greece/en/home