This is a remote position.
World Talent Selection is hiring Dutch/Flemish speakers for a prestigious client in Lisbon.
Project :
Founded in 1907 as a messenger company in the United States, he has grown into a multi billion dollar corporation by clearly focusing on the goal of enabling commerce around the globe.
Responsabilities :
- Answer inbound calls from customers relating to UPS services
- Processing pick up orders
- Providing shipping information and quotations
- Tracing packages and requesting proof of delivery
- Assisting customer’s needs by ordering supplies, issuing messages and complaints
Requisitos
Profile :
- Fluent in Dutch/Flemish (C2)
- High level in English (C1)
- Computer literacy and working knowledge of email, internet, and online applications
- Resourceful, able to multitask and has high attention to details
- Strong verbal and written communication and comprehension skills
- Self-motivated and able to work independently as well as contribute to cross-functional and global teams
- Experience en contact center
Vantagens
Offer :
- Starting date : March 2024
- Contract 12 month renewal
- Work remote possible
- Base salary + meal allowance + holidays & christmas bonuses
- Work schedule from Monday to Saturday, rotating shift
- Healthcare & dentalcare insurance after contract signature
- Numerous benefits and discounts
- Professional growth & development opportunities
- State of the art premises, providing a great working environment with relaxing break areas
- Special events as well as community & social responsibility
For candidates living abroad :
- Airport Pickup
- Possibility to live in a room in a shared apartment;
- Annually complementary return flight to your home country (within Europe);
- Refund flight ticket after 9 month in the company;